Privacy Policy

1. Data We Process

We collect and process the following categories of data:

• Account Data: name, email address, authentication identifiers (hashed passwords via Supabase).
• Billing Data: full name, billing address, company name (optional), VAT number (optional), Polar customer/subscription IDs.
• Workspace Data: IP addresses, subnets, and labels stored in your workspace.
• Technical Data: device/browser information, IP address, and logs for security and diagnostics.

2. Purpose & Legal Basis

• To provide and maintain the Service (contract performance);
• To ensure security, fraud prevention, and diagnostics (legitimate interests);
• To manage billing and subscriptions (contract performance / legal obligation);
• To provide user support and communication (legitimate interests / consent where applicable).

3. Processors & Sharing

We use trusted processors that act on our instructions and are bound by data protection obligations:

• Supabase (authentication & database hosting)
• Netlify (infrastructure & hosting)
• Polar (payment processing)
• Resend (transactional email delivery)
• Google Analytics (analytics, only after cookie consent)

We do not sell personal data.

4. International Transfers

Where data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure protection.

5. Retention

We retain personal data only as long as necessary to provide the Service and meet legal requirements. When you delete your account, associated data is removed unless retention is required by law.

6. Your Rights

You have the right to:

• Access, rectify, or erase your data;
• Restrict or object to processing;
• Request portability of your data.

Requests can be made via privacy@subavengers.com. You may also lodge a complaint with the Belgian Data Protection Authority (GBA).

7. Security

We implement appropriate technical and organizational measures, including encryption in transit, access controls, and monitoring. No method is 100% secure; you are also responsible for maintaining the confidentiality of your credentials.

8. Cookies & Analytics

We use functional cookies necessary for operation. Analytics and tracking cookies (e.g. Google Analytics) are disabled by default and only activated with your consent.

9. Changes

We may update this Privacy Policy periodically. Material changes will be communicated via the Service or by email when appropriate.

10. Contact

For privacy-related questions, contact: privacy@subavengers.com
Legal entity: Cyberheroes VOF, Gross Geraulaan 18, 8700 Tielt, Belgium